An account export should be useful after you leave
An account export earns its name when you can use what you receive. A download button is only the beginning. If you want a photograph from a trip or a piece you wrote years ago, you should be able to find it and understand what you have.
TouchGrass's account export lets you request a copy of your data, with choices about what to include. Writing, profile information and media have different uses once they leave the app. The point of the export is to give you something you can keep and work with on your own terms.
Imagine leaving a service and returning to that copy a year later. You may want to reread an essay, keep an album with your other photographs or use the material while moving to another service. Those ordinary tasks are a useful standard for judging an export.
Bringing data into a new app is a further step, handled by that app's import tools. Keeping the distinction clear helps people plan. We think control over your social history should remain practical after you stop being a customer, rather than ending at the moment a file finishes downloading.
TouchGrass's account export lets you request a copy of your data, with choices about what to include. Writing, profile information and media have different uses once they leave the app. The point of the export is to give you something you can keep and work with on your own terms.
Imagine leaving a service and returning to that copy a year later. You may want to reread an essay, keep an album with your other photographs or use the material while moving to another service. Those ordinary tasks are a useful standard for judging an export.
Bringing data into a new app is a further step, handled by that app's import tools. Keeping the distinction clear helps people plan. We think control over your social history should remain practical after you stop being a customer, rather than ending at the moment a file finishes downloading.